Emergency Numbers in Turkey

The Turkish government continues to enhance its efforts to provide improved and accessible emergency services for residents in the country. The government has added Arabic, English, and other languages to emergency services nationwide, facilitating effective communication and assistance for non-Turkish speakers.

Below is a list of the most important emergency numbers in Turkey and the province of Istanbul, which foreigners and Arab residents in Turkey may need, along with a list of important government office numbers in Turkey and key emergency numbers in various Turkish provinces.

• New Contact Center 112

In most Turkish provinces, the police, national gendarmerie, fire department, ambulance, health centers, Disaster and Emergency Management Authority, coast guard, and forestry can be reached by calling 112. In provinces not covered by this application, the following numbers should be used:

• Security Forces and Police

General Security: 151
Traffic Police: 154
Rescue Police: 155
National Gendarmerie: 156
Coast Guard: 158
Road Security: 159

For life and property-threatening situations, contact the police or national gendarmerie. For traffic accidents, contact the traffic police. For emergencies on public roads, contact road security. For sea or coastal incidents, contact the Coast Guard.

• Fire Incidents, Forest Fires, Natural Disasters, and Emergencies

Fire Department: 110
Forest Fires: 177
Disaster and Emergency Management Authority: 122

Contact the fire department for all fires except forest fires. For forest fires, contact forest fire services. For natural disasters such as earthquakes or storms, contact the Disaster and Emergency Management Authority.

• Utility Outages

- Radio Outages: 152
- TV Outages: 126
- Water Outages: 185
- Electricity Outages: 186
- Gas Outages: 187

These numbers can be contacted for radio, TV, electricity, water, and gas outages.

Health Emergencies

• - Ambulance and Health Emergencies: 112

Call the ambulance and health emergency number for health emergencies that pose a risk to life, such as heart disease or breathing difficulties.

• COVID-19 Related Issues

A new fast contact line has been established for the COVID-19 pandemic. Turkish citizens and foreigners can call this line for COVID-19 infection cases, and symptoms, or to determine the status of the infection.

COVID-19 Hotline: 184

Ambulance and Health Emergencies: 112

Municipal Services and Zabıta (White Desk): 153

The number 153 is a joint hotline between the municipality and Zabıta (municipal police), providing services related to the environment, transportation, sports, and social services, and receiving related complaints. It also offers services related to street animals.

• Social Assistance

The Ministry of Family, Labor, and Social Services established the social assistance number to assist widowed women, disabled citizens, and financially needy individuals by providing food, education, health, and monthly allowances.

Social Assistance Hotline: 144

• Violence, Sexual Harassment, and Psychological Support

Social Support for Women, Children, and the Elderly: 183

Foreigners Communication Center: 157

In cases of violence, sexual harassment, and the need for psychological support, contact 183. The number 157 is the foreigners' communication line for all matters related to them, offering services in Turkish, Arabic, Persian, German, and English.

• Funeral Procedures

Funeral Procedures Hotline: 188

The number 188 provides services at all times, even on official holidays, to assist individuals who have lost relatives with funeral and burial matters.

• Government Offices

Municipality and Inspection in Turkey: 153
Anti-Human Trafficking Hotline: 157
Anti-Drug and Anti-Smoking Hotline: 171
Prime Ministry Communication Center: 150
Military Police: 156

Are emergency numbers specific to each province?

You can use the same number in any province as it is a unified number.

What language should I use when calling Turkish emergency services?

Yes, in most important offices, Arabic, English, and several other languages have been added to assist residents in Turkey in obtaining services and resolving issues.

Is calling emergency services free?

Yes, it is completely free, and you can call even if you do not have credit on your phone, as long as the SIM card is valid for calls.