Frequently asked questions
The minimum required rental period is 3 days.
All our cars are covered by comprehensive insurance with liability coverage. Additional types of insurance can be added if desired.
To provide you with a premium experience, we offer various additional services that you can request during the rental, including an additional driver, child seat, mobile internet, extra kilometers, and more.
To know the rental prices, you can simply contact our customer service representatives or visit our website.
Our prices include not only the rental fee but also the applicable taxes and comprehensive insurance with liability coverage.
The necessary conditions for a customer to rent a car include holding a valid driver's license that allows driving in the Republic of Turkey according to the current laws and regulations, as well as completing all the required paperwork.
In case of any technical issue or traffic accident, you should immediately contact our customer service representative assigned to you, and they will guide you on the necessary steps.
For cash payments, the deposit is returned immediately upon the end of the reservation and the return of the car. For credit card or bank transfer payments, it may take up to a week for the refund process to be completed.
To modify or cancel the reservation, you can log in to your account through the available application and either cancel the reservation or select a new date for the reservation, following the relevant steps. Alternatively, you can contact our customer service to assist with the process.
MARTI Car Rental Company offers its services online through its website or mobile application. At MARTI, we take pride in providing distinctive services to our customers, aiming to ensure they have an enjoyable and exceptional experience from the moment they request our services until they reach their destination.
+90(553) 844 53 62
Kayabaşı Mah. Adnan Menderes Bulvarı Kuzey Yakası Ofisleri A2 Blok 7C Ofis No:53, Başakşehir /İstanbul
